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FOR LIMITED DISTRIBUTION
IN THE FEDERAL COURT OF AUSTRALIA
)
)
VICTORIA DISTRICT REGISTRY ) VG No. 316 of 1986
) VG No. 317 of 1986
)
)
GENERAL DIVISION
Between: RODNEY MICHAEL BROWN
(Prosecutor )
And: GREG COTTON MOTORS
PTY. LID.
(Defendant )
MINUTES OF ORDER
JUDGE MAKING ORDER: RYAN J.
DATE OF ORDER: 2 OCTOBER 1987
THE COURT ORDERS THAT:
1. The summons numbered VG 316 of 1986 be dismissed.
2. The defendant be convicted of the charge contained in the
summons numbered VG 317 of 1986 and fined the sum of $6,000
payable to the Registrar of this Court within 21 days
this day.
3. The defendant pay the prosecutor's costs of the proceedings
in VG 316 and 317 of 1986.
E
the Federal Court Rules.
Settlement and entry of orders is dealt with in Order 36 of
IN THE FEDERAL COURT OF AUSTRALIA
)
)
VICTORIA DISTRICT REGISTRY ) VG No. 316 of 1986
) VG No. 317 of 1986
)
)
GENERAL DIVISION
Between: RODNEY MICHAEL BROWN
(Prosecutor)
And: GREG COTTON MOTORS PTY.
LTD.
(Defendant)
Coram: Ryan J. .
Date: 25 August 1987
Place: Melbourne
REASONS FOR JUDGMENT
The defendant in these proceedings is a motor car
trader carrying on business under the name "Neilson Holden
Ferntree Gully". The first summons against the defendant
alleges that on 26 August 1985 it was guilty of an offence
against s.79 of the Trade Practices Act 1974 ("the Act") in
that in contravention of s.56(1) of the Act, the defendant
advertised for supply at a price, goods that it did not
intend to offer for supply at that price for a period that
was, and in quantities that were, reasonable having regard to
the nature of the market in which the defendant carried on
business and the nature of the advertisement.
The second summons alleges that the defendant between
26 and 28 August 1985 having advertised goods for supply at a
special price, in contravention of s.56(2) of the Act failed
to offer such goods for supply at that price for a period
that was, and in quantities that were, reasonable having
regard to the nature of the advertisement.
Except those in respect of the intention required by
s.56(1), the facts relied on as constituting each alleged
offence were not substantially disputed. The defendant which
dealt in vehicles manufactured by General Motors-Holden Ltd.,
and in used vehicles as well, had a practice, at least once a
week, and sometimes twice weekly, of taking out large display
advertisements in the "Sun" newspaper. It also had a policy
that cars, known as "demonstrators" which were used by sales
staff for demonstration purposes, should not be kept after
they had travelled more than 10,000 kilometres or had been in
the defendant's possession for more than six months. By way
of implementing that policy the defendant paid to the
salesman who sold a "demonstrator", and to the responsible
manager a bonus of $50 and $100 respectively, over and above
ordinary commissions.
Each car advertised in the "Sun" was the cheapest of
each model then in the defendant's stock, irrespective of
whether it was a "demonstrator" or an unregistered new car.
The model referred to in the particulars of each charge
against the defendant was an "SL VK Holden Commodore 6
cylinder demonstrator". A car answering that description and
having the registered number "CLI 492" was advertised for
sale by the defendant in the "Sun" newspaper on thirty-one
occasions between 16 May and 7 November 1987. The
advertisement specifically relied on as an element in the
proof of each charge appeared in the issue of that newspaper
for 26 August 1985. The advertisement was in the "new and
used cars" classified section of the newspaper and occupied a
Panel two columns in width under the heading "HUGE SAVINGS UP
TO $2272 AT NEILSON HOLDEN NOW". Four other models were also
featured in the same advertisement, which, in respect of CLI
492, comprised an illustration, accompanied by the following
text:
"Save $2272 off new price. SL VK Commodore.
(Demonstrator) 6 Cyl Seds
CLI 492 3.3, 6 cyl., E.S.T. ignition, R.T.S.,
Cloth trim, AM/FM radio, mud flaps and pin
striping. All low kms. Be quick - will sell
fast. Less top trade-in price $9990.*"
It appears that it was also the practice of the defendant to
hold a meeting of its sales staff on each morning on which
one of the defendant's advertisements appeared in the "Sun".
At those meetings which were known as "Advertising Meetings",
members of the sales staff were acquainted with the models
which had been advertised that day, the price at which each
model had been advertised, and the numbers of each model in
stock, and were given general instruction in sales
techniques. One such meeting occurred on the morning of 26
August 1985 at which a Mr. Danny Heffernan, then new car
sales manager for the defendant, distributed photocopies of
the defendant's advertisement in the "Sun" of that morning.
Mr. Mark Scott who had commenced employment with the
defendant on 5 August 1985 was one of the sales staff who
attended the meeting of 26 August. Later on the same day he
resigned from the defendant's employ. Mr. Scott testified
that, Mr. Heffernan, in the course of the advertising
meeting, referred to each of the models described in the
advertisement and said, in effect, that it would be alright
to sell the "Barina" and the "Astra", that sales staff should
try to get anyone interested in the "Gemini" into a manual
rather than an automatic and that "we could not possibly sell
the 'Camira' and the 'Commodore' at those prices - they owed
us too much money".
Mr. Scott also recalled that the question was raised by
two other salesmen, Tony Deans and Guy Elliott, of what
should be done if customers insisted on seeing those
particular cars. According to Mr. Scott, Mr. Heffernan
replied, "Try to steer them into another vehicle. If they
ask and insist on seeing those cars, tell those customers
they were being test driven, were being prepared for sale, or
were being refuelled". It was also Mr. Scott's recollection
that Mr. Heffernan amplified his answer by saying that it was
the salesmen's "duty as professional people to steer them
into another vehicle, that we were not order takers, that we
were professional people and it was part of our jobs to
direct them to another car". Mr. Scott further attributed to
Mr. Heffernan, the statement that the cars detailed in the
advertisement "were an incentive, a means of getting the
customers into Neilson's and it was up to us to sell them a
cac". Mr. Scott conceded, under cross-examination, that Mr.
Heffernan had said at the meeting, in answer to a question,
that, if customers were to insist on seeing a particular
advertised car, and overbear the salesman's excuses for its
being unavailable, "Well, we would have to show it to them".
Mr. Scott also indicated that he understood that "if that
situation came up we would hand that over to Danny and leave
it at that"
Mr. Deans gave evidence that he attended the
advertising meeting on 26 August 1985 in the second of the
two weeks during which he was employed by the defendant.
Like Mr. Scott, he recalled that Mr. Heffernan had referred
to the cars detailed in the advertisement in the "Sun" of
that morning. Mr. Deans went on to say that Mr. Heffernan
had given instructions that "any inquiries on any of the
advertised cars ... were to go to him".
Another employee of the defendant who recalled the
meeting of 26 August 1986 was Mrs. Cristine Conlin who had
worked on the sales staff of Neilson Holden since October
1983. In 1985 she was responsible for answering telephone
inquiries generated by the defendant's newspaper
advertisements. She disagreed with the suggestion that at
the meeting of 26 August Mr. Heffernan had said that the
Commodore CLI 492 was not to be sold, or could not be sold at
its advertised price, because it owed the defendant too much.
Mr. Van t'Hooft who, in August 1985, was employed as a
new car salesman by the defendant, and who has since been
promoted to new car sales manager, gave evidence that he was
present at the advertising meeting on 26 August 1986 but had
no specific recollection of it.
Mr. Heffernan, who was new car sales manager for the
defendant in August 1985, and who has since been appointed
its used car sales manager, also gave evidence. He was
largely responsible in 1985 for writing the "copy" for the
defendant's advertisements including that of 26 August. He
also chaired the advertising meetings at that time, but
claimed that he did not specifically recall the meeting of 26
August. However, he asserted that he would not have given
the instruction at that meeting, attributed to him by Mr.
Scott, that the "Commodore" was not to be sold at the
advertised price because that would have been "totally
against all company policy that I was taught". On the other
hand, Mr. Heffernan accepted that he may have told the
defendant's salesmen at the meeting of 26 August 1985 that,
if there were inquiries about advertised cars, the customer
should be referred to him.
After resigning from the defendant's employ on 26
August 1985, Mr. Scott on the same day spoke by telephone to
Mr. Snow who was then an investigations officer in the Trade
Practices Commission. As a result of that contact, Mr. Snow
on the following day telephoned the premises of Neilson
Holden in Ferntree Gully and enquired about the "demonstrator
Commodore which had been advertised". He was given,
presumably by Mrs. Conlin, some details about that car, and
later on the same day attended at the defendant's premises in
company with a Miss Howard who was then employed by the Trade
Practices Commission as an assistant research officer.
Mr. Snow and Miss Howard, on arriving at the premises
of Neilson Holden, first looked inside and outside the
showroom for the vehicle CLI 492 but were unable to find it.
They were then approached by a Mr. Hanson who made it clear
that he was a novice salesman. Mr. Snow referred Mr. Hanson
to a copy of the advertisement from the "Sun" of 26 August
and pointed to the part which referred to CLI 492 saying, "I
am particularly interested in this car here because of the
price".
Mr. Hanson replied "I think that one has been sold but
I will check on this". He then spoke with two unidentified
men in an office to the left of the showroom and on returning
said to Mr. Snow, "That one has been sold yesterday morning.
The man has put a deposit on it". Mr. Hanson then tried to
interest Mr. Snow and Miss Howard (who represented herself to
be Mr. Snow's wife) in other models and took them for a test
drive in a "Camira" sedan. On their return, Mr. Hanson
pointed out the Commodore CLI 492 which was then parked
outside the defendant's showroon. Mr. Snow inspected that
vehicle and noted that no "K" form was affixed to it, and Mr.
Hanson insisted that "it has definitely been sold... The
fellow came in keen as mustard this morning with a fist full
of dollars".
Also on 27 August 1985, Mr. Mineely another officer of
the Trade Practices Commission telephoned Neilson Holden of
Ferntree Gully to ask about the Commodore which had been
advertised in the "Sun" of the previous day. That call was
made on Mr. Snow's instructions. Mr. Mineely spoke to Mrs.
Conlin who told him the colour of CLI 492 and quoted him an
"on-road" price for it of $11,030. Later on the same day,
when Mr. Snow returned from the defendant's premises he told
Mr. Mineely to telephone again to ask whether the vehicle was
still available. Although he then asked to speak to Mrs.
Conlin, the call was taken by Mr. Hanson who told Mr. Mineely
that the advertised Commodore had been sold.
- On 28 August 1985, another officer of the Trade
Practices Commission, Mr. Sest, telephoned Neilson Holden to
inquire about the "Commodore" advertised on 26 August. He
too spoke to Mrs. Conlin and was told that the vehicle was
still available. Later that day, Mr. Sest attended at the
respondent's premises where he met Mr. Deans to whom he
showed a copy of the "Sun" advertisement of 26 August and
asked whether the "Commodore demonstrator" described in it
was still available. Mr. Deans replied "Yes, I think it is".
Mr. Deans then consulted another employee of the defendant in
an office on the left of the showroom and returned to tell
Mr. Sest that the "demonstrator you are after ... is out,
picking up a trade-in". Later Mr. Deans, according to Mr.
Sest, indicated that the trade-in being picked up was to be
traded-in for the "Commodore" itself which had been sold.
Mr. Deans, in his evidence, indicated that the other
employee whom he consulted about Mr. Sest's inquiry was Mr.
Heffernan "because he had instructed us ... we were to see
him before we sell" any of the advertised cars. Mr. Deans
went on to testify that Mr. Heffernan had told him that the
"demonstrator Commodore" had been sold. When Mr. Deans
pointed out that he had just seen the car, Mr. Heffernan
replied "No, you are wrong; it has been sold". Mr. Deans
continued to dispute the accuracy of Mr. Heffernan's
statement whereupon, according to Mr. Deans, Mr. Heffernan
instructed him to "tell the chap it has been taken to be
demonstrated and is sold on demonstration by one of the
employees of the company", and "to sell him up to a new
Commodore" as there was not much of a price difference. When
taxed with that evidence, Mr. Heffernan claimed not to recall
any discussion with Mr. Deans about the vehicle CLI 492, but
said that the instruction attributed to him "would be going
against everything I have been taught over the years whilst
employed by Neilson Holden".
Mr. Black Q.C., for the defendant conceded that if I
were to accept the substance of the evidence of the officers
of the Trade Practices Commission who made telephone calls
to, and visited, the defendant's premises, the prosecution
would have made out its case that a breach of s.56(2) of the
Act had been committed. The evidence of the officers of the
Commission was not seriously challenged, and I see no reason
to disbelieve it. Accordingly, the defendant must be
convicted on the summons in VG 317 of 1986 of an offence
against s.56(2).
By s.56(1) of the Act, as in force in August 1985, it
was provided that:
"A corporation shall not in trade or commerce,
advertise for supply at a special price goods or
services that the corporation does not intend to
offer for supply at that price for a period that
is, and in quantities that are, reasonable having
regard to the nature of the market in which the
corporation carries on business and the nature of
the advertisement."
Section 84 of the Act, before its amendment by Act No. 17 of
1986, was in the following terms:
"(1) Where, in a proceeding under this Part in
respect of any conduct engaged in by a _ hody
corporate, being conduct in relation to which a
provision of Part V applies, it is necessary to
establish the intention of the body corporate, it
is sufficient to show that a servant or agent of
the body corporate by whom the conduct was
engaged in had that intention.
(2) Any conduct engaged in on behalf of a body
corporate by a director, agent or servant of the
body corporate or by any other person at the
direction or with the consent or agreement
(whether express or implied) of a director, agent
or servant of the body corporate shall be deemed,
for the purposes of this Act, to have been
engaged in also by the body corporate."
The language of s.56(1) as reproduced above casts on the
prosecution the onus of proving a negative, the absence of
intention to offer the relevant goods for supply at the
advertised price for a period that is, and in quantities that
are, reasonable having regard to the stated criteria.
Section 84(1) assists in the positive proof of the intention
of a body corporate but says nothing about proof of the
absence of a specified intention. However, s.84(2) assists
12.
the prosecution in a case like the present in the sense that
the acts which constitute advertising, if engaged in by a
director, agent or servant of the body corporate, are to be
deemed to have been conduct of the body corporate itself.
Accordingly, if it is proved that a director, agent or
servant of the defendant procured the insertion of the
advertisement of 26 August 1985 and at that time did not
intend that the defendant should offer "CLI 492" for sale at
the advertised price for a reasonable period, the defendant
will be fixed with liability for that conduct. It may be
necessary to inquire, in an appropriate case, whether the
relevant director, servant or agent had the capacity to give
effect to his lack of intention that the defendant should
offer the goods for supply at the advertised price for a
reasonable period and in reasonable quantities. However,
the need for that inquiry does not arise on the facts which
have been proved in this case because I am satisfied that Mr.
Heffernan's was the directing mind behind the insertion of
the advertisement on 26 August 1985, and that he was ina
position to determine whether or not CLI 492 should be
offered for sale and, if so, for how long.
The evidence reveals that Mr. Heffernan selected the
cars which were featured in each of the defendant's relevant
advertisements, and that he did so by reference solely to
which was the cheapest then in stock of each model to be
advertised. Mr. Cotton, the managing director of the
defendant gave evidence that although he "approved the
format" of its advertisements, he was not specifically aware
of those which featured the vehicle CLI 492.
Mr. Richardson in 1985 was the defendant's new car
Manager to whom Mr. Heffernan as new car sales manager
reported. Although his attention was directed specifically
to the advertisement of 26 August 1985, and to other
advertisements featuring CLI 492, Mr. Richardson had no
distinct recollection of that car.
Mr. Heffernan acknowledged that he was responsible, in
and about August 1985, for writing the "copy" for the
defendant's advertisements including those which featured CLI
492. When Mr. Heffernan was cross-examined about' the
incantation in those advertisements "Be quick will - sell
fast" the following exchange is recorded:
"MR GINNANE: Did you put in the words, "be quick
- will sell fast"? --- Yes, I would have.
Did you think that that was the case, that the
car would sell fast at that stage? --- When we
put in an ad, our intention is to sell that car.
Did you think at that stage that the car would
sell fast at that price? --- Naturally we hope it
would.
Did you think it would, based on your
experience? --- We would not advertise a car if
we did not think it would sell."
Later in the same cross-examination this passage occurs:
"MR GINNANE: When you put the advertisement in
relating to CLI 492, what was your intention
behind putting that advertisement in? What did
you hope to achieve --- To sell motor vehicles.
To sell motor vehicles? --- Yes.
What motor vehicles? --~ Obviously, to sell that
singularly but also - most people that come in -
they do not always want manual so I always had a
number of vehicles to offer them, anyhow."
It has been accepted by counsel for the prosecutor that the
relevant intention to be examined for the purposes of the
information under s.56(1) of the Act is that of Mr.
Heffernan. Mr. Ginnane referred to the judgment of Smithers
J. in Reardon v. Morley Ford Pty. Ltd. (1980) 49 FLR 401 at
420 as providing some guidance to the approach to be taken in
determining whether it has been proved beyond reasonable
doubt that Mr. Heffernan lacked the requisite intention that
the defendant should offer CLI 492 for sale for a reasonable
period at the advertised price. His Honour there said:
"To my mind a person in his position genuinely
having that intention would certainly have given
instructions to his sales staff that the vehicles
must be offered and must be supplied on request
at the special price. He did not do this. On
his evidence he left the situation to his sales
staff as though with respect to the 3.3 Falcon no
special situation had arisen as a result of the
advertisement. But his retail sales manager and
a salesman were under the impression that the
vehicles were not on offer for $6,600. This
could never have happened with Mr. Morley in
command unless it were that he had not intended
to offer the 3.3 Falcons in quantity for $6,600.
In the absence of explanation this fact, in my
opinion, cannot be reconciled with reasonable
probability unless Mr. Morley did not intend to
offer the 3.3 Falcons for supply at the special
price. When it is seen that, if there be any
such explanation the defendant had at hand the
means to provide it, then I do not doubt the
situation is one in which according to the common
course of business' affairs, the degree of
probability that such facts would not be found
unless Mr. Morley had not intended that the 3.3
Falcons should be offered for supply at the
special price is such that the contrary cannot
reasonably be supposed.
To my mind where in relation to a _ business
organization such as the defendant it is found
that the retail sales manager and his staff
genuinely understand that there is no intention
on the part of the defendant to supply particular
vehicles at a particular price at a particular
time and genuinely believe that they must obtain
authority from a senior member of the staff and
that the policy in that matter was one which
depended entirely upon the decision of the
managing director who was regularly and
frequently in touch with his sales staff and had
himself to make a decision as to the continuity
of the advertising campaign consequent upon
developments following upon the campaign, it is
proper, in the absence of evidence to the
contrary, to infer and to do so beyond reasonable
doubt that the state of mind of the sales manager
and his staff reflects the instructions he has
received in the ordinary channels of the company
and reflect the decisions of management at its
highest level.
It is to be observed that whereas' every
probability supports the inference I have drawn,
there is not one of the objective facts in
evidence which gives rise to any consideration
that raises questions as to the validity of that
inference."
It has been submitted that a similar inference is equally
inescapable in this case. Mr. Ginnane invited me to find,
primarily on the basis of Mr. Scott's evidence, that, at the
advertising meeting of 26 August, Mr. Heffernan had given a
positive instruction that the Commodore CLI 492 was not to be