Fastway Couriers Aust Pty Ltd v Australian Broadcasting Corporation [1995] FCA 512
Federal Court of Australia
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JUDGMENT No old { ie.
2 Go0ouceeDse000C000! cecenccecees
IN THE FEDERAL COURT OF AUSTRALIA )
NEW SOUTH WALES DISTRICT REGISTRY ) No. NG182 of 1995
GENERAL DIVISION )
BETWEEN: FASTWAY COURIERS (AUST) PTY LTD
ACN 057 389 769
First Applicant
ACACIA VIEW PTY LIMITED
ACN 007 274 642 trading as
FASTWAY COURIERS GEELONG
Second Applicant
ADELAIDE COURIERS PTY LIMITED
ACN 065 962 398
Third Applicant
ASHMORE COURIERS PTY LIMITED
ACN 061 637 223 trading as
FASTWAY COURIERS GOLD COAST
Fourth Applicant
B_& J WEATHERLEY PTY LIMITED
ACN O61 701 353 trading as
FASTWAY COURIERS SUNSHINE COAST
Fifth Applicant
COFFS HARBOUR COURIERS PTY LIMITED
ACN 066 000 235 trading as
FASTWAY COURIERS COFFS HARBOUR
Sixth Applicant
DENBAR ENTERPRISES PTY LIMITED
ACN 060 552 249 trading as
FASTWAY COURIERS NEWCASTLE
Seventh Applicant
DETUMU_PTY LIMITED
ACN 003 608 624 trading as
FASTWAY COURIERS TOOWOOMBA
Eighth Applicant
FASTWAY COURIERS (OLD) PTY LIMITED
ACN 057 811 211 trading as
FASTWAY COURIERS BRISBANE
Ninth Applicant
GOLDCARM PTY LIMITED
ACN 067 573 942 trading as
FASTWAY COURIERS PORT MACQUARIE
Tenth Applicant
ILLAWARRA COURIERS PTY LIMITED
ACN 064 481 974 trading as
FASTWAY COURIERS WOLLONGONG
Eleventh Applicant
MELBOURNE COURIERS PTY LIMITED
ACN 061 255 598 trading as
FASTWAY COURIERS MELBOURNE and
FASTWAY COURIERS BALLARAT
Twelfth Applicant
-2-
NATIONAL CAPITAL COURIERS PTY LIMITED
ACN 063 155 939 trading as
FASTWAY COURIERS CANBERRA
Thirteenth Applicant
NSW COURIERS PTY LIMITED
ACN 058 065 080 trading ag
FASTWAY COURIERS SYDNEY
Fourteenth Applicant
W & J INVESTMENTS PTY LIMITED
ACN 009 496 137 trading as
FASTWAY COURIERS TASMANIA
Fifteenth Applicant
AND: AUSTRALIAN BROADCASTING CORPORATION
First Respondent
STEVEN SHARP
Second Respondent
ROS_THOMAS
Third Respondent
IAN BOTTCHER
Fourth Respondent
TREVOR DEWHURST
Fifth Respondent
WARREN GRIGGS
Sixth Respondent
MARK HANNS
Seventh Respondent
BOB_SHAKESPEARE
Eighth Respondent
SAM TAYLOR
Ninth Respondent
HELEN WELLINGS
Tenth Respondent
24NOV1998 =}
BEFORE: GUMMOW J.
PLACE: SYDNEY
DATE: 27 MARCH 1995
REASONS FOR JUDGMENT (EX TEMPORE )}
HIS HONOUR: The first respondent, the Australian
Broadcasting Corporation ("the Corporation") owes its present
-~3-
constitution to the provisions of Part II of the Australian
Broadcasting Corporation Act 1983. Section 25 provides,
subject to a qualification not presently material, that the
Corporation does not have the power to accept any payment or
other consideration for the broadcasting or televising of any
announcement, programme or other matter. Section 31 states
that 'the Corporation shall not broadcast or televise
advertisements". This is subject to the qualification in sub~
s. 31°(2) that the Corporation may, in certain circumstances,
broadcast or televise announcements relating to proposed
activities of the Corporation.
The second, third and tenth respondents are persons
associated with the production of a programme scheduled to be
televised by the Corporation on Tuesday 28 March 1995,
entitled "The Investigators". This is one of a series of
programmes. The particular controversy concerns a segment of
the programme which, it is suggested, would be about six
minutes in length. This segment focuses upon the activities
of the Fastway Couriers Group in a way which has brought
complaint. This is an application for a continuation of
interlocutory injunctive relief given by a Judge of the Court
on Friday, 24 March 1995.
The dispute as it reached the Court initially had its
primary or immediate concern with a promotional announcement
made by the Corporation for the programme scheduled for
Tuesday 28 March. Orders were made including orders 3, 4, 5
- 4-
and 6. Each is expressed as being in force up to and
including today. As it transpires, nothing now turns upon
orders 4, 5 and 6. That is to say, counsel for the
Corporation and the other respondents whom I have mentioned do
not object to the restraint upon them being extended until
further order. The concession is not made by consent, but it
is simply said that no opposition is presented to that course.
There "is no appearance today for certain of the
respondents, namely the fourth, fifth, sixth, seventh, eighth
and ninth respondents. These are franchisees or former
franchisees or persons having previously had business
dealings, directly or indirectly, with Fastway Couriers (Aust)
Pty Ltd ("Fastway Couriers"), the first applicant.
The controversy has centred upon order 3 made by the
primary Judge on 24 March. The text of that injunction is as
follows:
"Up to and including 27 March 1995 the first
respondent, second respondent, third respondent
and tenth respondent, and each of them, be
restrained from publishing or broadcasting, by
means of television, radio or by any other
means whatsoever, statements to the effect that
the 'businesses' of 'Fastway Couriers' are
'collapsing' or that 'a business relationship'
with 'Fastway Couriers' has 'turned sour'
and/or 'Fastway Courier franchisees businesses
are worthless'."
In terms, order 3 would fix not only upon the promotional
announcement mentioned above, but also upon the proposed
~5 -
programme itself. At the time the injunction was framed, the
applicants did not have available to them the text of the
current script for the segment in question. That was produced
this morning, 27 March, in response to a notice to produce.
It is now exhibit A, a copy of which is attached as Schedule A
to these reasons. The availability of the script has brought
with it a reconsideration of what the applicants now seek by
way of continuation of injunctive relief after the expiry of
order 3.
As initially presented this morning, complaint was made
of portions of the script in some 16 respects. That has now
been narrowed and reduced to writing in a proposed order 3A.
This points to 9 of those 16 matters and a copy of the
proposed order 3A is also attached as Schedule B to these
reasons.
The grounds upon which the relief in terms of the
proposed order 3A is. sought are first, contravention of s. 52
of the Trade Practices Act 1974 ("the TP Act") and second, an
order to restrain the publication of defamatory material.
This would involve the defamation law of the several States
and Territories across which it would appear the broadcast
will be received.
The trade practices complaint brings with it a
consideration of s. 65A of the Act. This was inserted in
1984. Several points were taken as to the proper construction
-6-
of s. 65A. In that regard, it is appropriate to bear in mind
what was said by Gibbs CJ, Mason and Wilson JJ in their joint
judgment in Cohen v Peko-Wallsend (1986) 61 ALJR 57 at 59:
"It is not right to say that it is always the
duty of the Court on an interlocutory
application to decide a question of law upon
which the decision of the case depends. No
doubt if the question is one susceptible of
resolution without further evidence, and the
urgency of the matter does not render it
impracticable to give proper consideration to
the question, the desirable course will be to
decide it. 'Ultimately, however, the course
which the Court takes lies within its
discretion."
It is appropriate now to consider more closely the
circumstances giving rise to the present complaints.
Mr W.A. McGowan is a director of the first applicant,
Fastway Couriers (Aust) Pty Ltd. There are in all 15
applicants. The thirteenth applicant is National Capital
Couriers Pty Limited described in the affidavit evidence as
"NCC". On the evening of 12 March 1995, Mr McGowan was
returning to Australia from New Zealand on a Qantas flight.
Immediately after leaving the customs area at Sydney
International Airport, he was confronted by persons, including
the third respondent, and a conversation took place which was
filmed. Points (d), (g) and (i) of the proposed order 3A
complain of a use made of remarks in the course of this
'confrontation', to use that term.
-7-
The first applicant is indirectly an Australian
subsidiary of a New Zealand corporation Fastway Express
Parcels (NZ) Limited. The evidence suggests that the New
Zealand company has developed a successful courier franchise
system in that country. Operations commenced in 1983. A
national Fastway Couriers franchise system was established in
Australia in 1993.
The franchising system involves applications by a company
er individuals for the purchase of franchising rights to
operate a business in a specific geographical area. These
franchisees are known in the corporate structure as "Master
Regional Franchisees". Such a franchisee acquires its rights
from Fastway Couriers, pursuant to certain documentation. The
Master Regional Franchisee obtains a grant of what is said to
be exclusive rights which render that party wholly responsible
for a particular regional area.
There is the right to break down that area into zones so
as to sub-franchise to those who are identified as "Courier
Franchisees". Each of these is responsible for providing the
actual courier services in the particular zone. In effect,
the evidence suggests each Courier Franchisee is the owner and
operator of its own business and its income is dependent upon
the amount of courier services provided by it in its given
zone.
-g -
At present, there are 16 Master Regional Franchisees
Operating throughout the country in regions from North
Queensland to Tasmania in the south, and to South Australia in
the west. There are currently 256 Courier Franchisees
operating in the master regional franchise areas that I have
described. In February 1994, Fastway Couriers entered into a
Master Regional Franchise Agreement with NCC. By that
arrangement, NCC became master regional franchisee for the
Canberra region. NCC now has 7 Courier Franchisee
territories.
Over some months, Mr McGowan received information
suggesting dissatisfaction with the performance of the manager
of NCC, Mr David Cox. In about November 1994, Mr Cox ceased
to be manager of NCC. The consequence of this was that the
first applicant decided not to terminate NCC's Master Regional
Franchise Deed.
The fourth, fifth, sixth, seventh, eighth and ninth
respondents were courier franchisees who have now terminated
their courier franchise arrangements with NCC. On the case of
the applicants, Mr and Mrs Welsh were never Courier
Franchisees. It is said that they had an arrangement with NCC
either as employee or contractor in relation to the
performance of certain services in the Canberra area,
including courier services. The relationship between NCC and
the Welsh's is said not to have been part of the Fastway
Couriers National Franchise system.
- 9 -
The script, exhibit A, contains apparent references to
the seventh and eighth respondents as dissatisfied
franchisees. It refers in greater detail to the discontent
with their position of Mr and Mrs Welsh.
I turn first to consider the claim to injunctive relief
insofar as it is based on defamation law. The relevant
principles are outlined in two well known decisions of Hunt J
in the Supreme Court of New South Wales, Swimsure
(Laboratories) Pty Ltd v McDonald (1979) 2 NSWLR 796 and
Church of Scientology of California Incorporated v Reader's
Digest Services Pty Ltd (1980) 1 NSWLR 344. In the latter
case, at 349, Hunt J said:
"I accept as the settled law that the power to
grant interlocutory injunctions in defamation
cases must be exercised with great caution, and
only in very clear cases. A plaintiff must
establish that a subsequent finding by a jury
that the matter complained of was not
defamatory of him would be set aside as
unreasonable; that there is no real ground for
supposing that the defendant may succeed upon
any defence of justification, privilege or
comment, and that he, the plaintiff, is likely
to recover more than nominal damages only. In
particular, questions of privilege and malice
are not normally appropriate to be decided upon
an interlocutory application.
Nor will an injunction go which will have the
effect of restraining the discussion in the
press of matters of public interest or concern.
This principle has been extended to discussion
of such matters in books."
-~ 10 -
There is, I think, some ground for debate as to the scope of
that last passage. But the passage which preceded it is
clearly settled law. Having heard all that Mr Neil says for
the applicants I am left with the clear impression, even
allowing in his favour the scope for pleading relevant
imputations out of the materials in evidence that this case is
one which is governed by the principles explained by Hunt J
with the result that interlocutory injunctive relief is not
appropriate.
That is said having regard to the added complexity which
was not really explored before me of the different
consequences which could arise under the defamation laws of
different states and territories and the problems that could
arise depending upon the particular forum which was selected
as the court in which the defamation action was brought. I
proceeded on the footing that the action would be tried in
this Court sitting in New South Wales.
That brings me to the other branch of the case, that
concerning s. 52 of the TP Act. The question here principally
concerns s. 65A. There is another argument regarding s. 75B
which I will consider later in these reasons. Section 65A
provides that nothing in s. 52 applies to a "prescribed
publication" of matter by a "prescribed information provider".
A publication is relevantly "prescribed" if it falls within
sub-s. 65A (2). For the purposes of this case, there will be
a prescribed publication by way of a television broadcast by
- 11 -
the Corporation because it is a prescribed information
provider within the meaning of the special definition in sub-
s. 65A (2).
The matter does not rest there because the protection
which is thus conferred by sub-s. 65A (1) from what otherwise
would be the operation of s. 52, is subject to a
qualification. The qualification is spelled out at length in
the balance of sub-s. (1).
In this case, it is said for the applicants that there is
a publication of matter in connection with the supply or
possible supply of goods or services where the goods or
services are "relevant goods or services". The phrase
"relevant goods or services" is also subject to a special
definition in sub-s. (2), as meaning:
",.. in relation to a prescribed information
provider ... goods or services of a kind
supplied by the prescribed information provider
Counsel for the applicants submits that on two grounds
the telecasting of the Fastway Couriers segment in "The
Investigators" programme would be the publication of matter in
connection with the supply or possible supply of goods or
services, being goods or services which are relevant goods or
services. First, there would be a service to the franchisees
in sorting out, to put it neutrally, their relationships inter
se, in particular with the first applicant. Secondly, there
- 12 _
would also be a provision of a service to the public in
drawing attention to the nature of the services provided under
these franchise arrangements, in particular alerting the
public to the need for care in entering as franchisees into
these complex commercial transactions.
Counsel for the Corporation submits that the televising
of a programme of this sort is not the supply of goods or
services by his client as a prescribed information provider.
Rather, it is. merely the provision of information,
Information, in his submission, may have an editorial content
in the same way that a news report or sports commentary or
arts criticism programmes contain editorial content or present
particular points of view.
There is some discussion of the scope of s. 65A in Sun
Earth Homes Pty Ltd v Australian Broadcasting Corporation
(1993) 45 FCR 265. In that case the Corporation was a
prescribed information provider and the telecast there in
question, which as it happens had also appeared on "The
Investigators", was a prescribed publication.
It was argued for the applicants, Sun Earth Homes, that
the Corporation could not rely upon s. 65A because it had a
commercial interest in the content of the information it
published. This was said to be by virtue of the promotion of
the Corporation's own consumer rights book at the end of the
programme. It was also submitted that the programme was more
- 13 -
than mere reporting of news or comment. The first of those
factors, namely, the commercial interest, is not present in
this case.
Wilcox J held that whilst it might be inferred that the
Corporation derived a financial benefit from sales of the book
it promoted and also that the programme did more than report
news or comments made by third parties, neither of those
circumstances constituted a reason for denying the Corporation
the protection of the section.
I would follow the reasoning that led to that conclusion.
I put to one side the question whether a promotional
advertisement by the Corporation (and within its own
organisation) of its own programme would be in any special
position by reason of the application of para. 65A (1) (b).
This sub-paragraph takes out of the protection of s. 65 "a
publication of an advertisement". It appears from what Wilcox
J said in Sun Earth (45 FCR at 280) that his Honour was of the
view that the sort of activity I have mentioned would fall
within the exclusion in para. (b). However, that is not the
question before me today.
In my view, s. 65A does apply, and the exception to it
does not apply, in this case.
Reference also was made, as I have indicated, to s. 75B.
That argument drew upon what was said by French J in Advanced
- 14 -
Hair Studio Pty Ltd v TVW Enterprises Ltd (1987) 18 FCR 1 at
11-13. In that case a former customer of the business, whose
affairs were to be the subject of a current affairs programme
over Channel 7 Network, had expressed his dissatisfaction in
an interview given to the television station for probable
inclusion in the programme. His Honour referred to sub-s. 6
(3) of the TP Act and to the expansion of the Act so as to
bring within its range conduct involving the use of television
broadcasts. On that footing the former customer, Mr Dunwoody,
may have been what his Honour described as a principal
contravenor. It then would have been a question as to whether
the telecaster would aid and abet the contravention by Mr
Dunwoody within the meaning of s. 75B of the Act.
However, French J, as one would expect, referred to what
had been decided by the High Court in Yorke v Lucas (1985) 158
CLR 661. He concluded (18 FCR at 15):
"... before TVW could be said to aid and abet
Dunwoody's contravention by broadcasting his
statement, it would have to be fixed with
knowledge of its falsity ... But the falsity
is contentious."
His Honour went on to say:
"There may of course be cases where a
television licensee is fixed with knowledge of
the falsity of a disputed statement. Clear
evidence might be put before it to demonstrate
that a statement made to it is untrue."
- 15 -
In the present case, the script suggests that there will
be statements made by the seventh and eighth respondents.
Statements will also be made by Mr and Mrs Welsh. But several
things must be said about that. The first is that Mr and Mrs
Welsh are not respondents. Secondly, in order for s. 75B to
operate here the Corporation would have to have been involved,
in the relevant sense, in the contravention by those persons.
No such involvement, as I have said, is presently alleged on
their part. Furthermore, the nine matters in exhibit A of
which complaint is now made in the proposed order 3A do not
include any statements by Mr and Mrs Welsh or by the seventh
and eighth respondents.
In any event, despite the inferences which senior counsel
for the applicants seeks me to draw at this interlocutory
level, the evidence does not sufficiently indicate a prima
facie case of knowledge of falsity on the part of the
telecaster.
Facts might change at the trial. This would be of
particular significance, I think, to the second branch of the
trade practices argument. Nevertheless, as the matters stand
at present, there are at the very least strong considerations
favouring the position advanced by the Corporation. The prima
facie case against it is correspondingly weakened.
It should be understood by the applicants that nothing I
have said denies what is put forward as their complaint,
~ 16 -
particularly in paras. 24 and 25 of Mr McGowan's affidavit
sworn 23 March. He makes the point there that the
advertisement or promotion, which was the subject of the
interlocutory restraint granted Friday 24 March, was likely to
damage the business of Fastway Couriers. He also stresses
that he has offered on several occasions to participate in an
unedited or live to air interview to be screened as part of
the programme.
However, I also have to bear in mind at this stage that
there are many factual matters in dispute. The respondents
have not had (and there is no blame to be attributed to any
person for this) the opportunity in the nature of events to
put on oath their side of the case. But sufficient has
emerged to suggest that there is some contention in various
aspects of the case. I bear in mind also that the script
material referred to in points (g), (h) and (i) of the
proposed order 3A at this stage suggests some slanting in the
presentation of the programme. This causes the applicants
distress and concern, in particular arising from the repeated
use of an excerpt from the confrontation with Mr McGowan on 12
March at Sydney International Airport.
In considering the balance of convenience I must, in
addition to what has been said, also give weight to what was
said by French J in the Advanced Hair Studio case at 16-17, as
to the balance of convenience in this sort of case.
-~17 -
In the result, I have reached the conclusion that
interlocutory relief should not be granted in the terms of
order 3A as proposed. That will have the effect that the
existing order 3 will expire at midnight tonight and will not
be replaced by further injunctive relief. Orders 4, 5 and 6
will continue until further order.
I certify that this and the preceding sixteen
(16) pages are a true copy of the reasons for
judgment of the Honourable Mr Justice Gummow.
Associate: 4-1.
Date: 27 March 1995.
Counsel and solicitors Mr M.J. Neil QC and
for the applicants: Mr T.D.F. Hughes instructed
by Bamford Terrett.
Counsel and solicitors Mr M.G. Sexton instructed
for the respondents: by ABC Legal & Copyright.
Date of hearing: 27 March 1995
Date of judgment: 27 March 1995
tape 9
tape $
megowan walking and
cutaways of airport
crowd etc
tape 3 (0;00 -
04;00)
tape 2 (36:47 -)
overlay of men
tape x
tape 4
mix to photo
map graphic
tape 1 (26:53 -
SCHEDULE A
FASTWAY COURIERS
up IV 'mr megowan, my name is ros
thomas, i'm from the investigators
programme, we'd like to have a chat to
you about your canberra franchiseas'
Look, I've just come off a flight..i'm
going home'
I realise that mr McGowan....' (he
walks)
V/O:
A TRAVEL WEARY BILL McGOWAN POLITELY
DECLINES AN INTERVIEW AT SYDNEY
AIRPORT... BUT HE WAS MUCH MORE
FORTHCOMING WITH THE MEN AND WOMEN
WHO JOINED UP WITH A COURIER BUSINESS IN
CANBERRA.
THE MEN YOU SEE SEATED HERE INCLUDE A
FORMER WESTPAC BANK MANAGER AND TwO
SMALL BUSINESSMEN WHO SAY THE WORST
THING THEY DID WAS TO BUY A COURIER
FRANCHISE.
up montage of shots of fastway vans with
C/ups of signage
PTC 'this is fastway's canberra
headquarters...it's called national
Capital couriers...and this is the place
about which we'va had go many
complaints...it's only been up and
running for about a year now..but in
that time..just about every single
franchisee who originally signed up with
the company has left in disgust'
THIS IS BILL McGOWAN... THE MANAGING
DIRECTOR OF FASTWAY COURIERS... A NEW
ZEALAND-BASED COMPANY THAT IN 1993 TOOK
TO. THE ROAD IN AUSTRALIA. IT NOW HAS
MORE THAN A DOZEN INDEPENDENT MASTER
FRANCHISES HERE... BUT THE STORY THAT
CONCERNS US TONIGHT I8 THE CANBERRA
OPERATION RUN BY NATIONAL CAPITAL
COURIERS PROPRIETORY LIMITED... AND
TRADING AS FASTWAY COURIERS A.C.T.
up nat sot men slam doors and start
walking to house
gtaphic from
brochure
tape 10
tape 2
(plus cutaways from
brochures tape 10)
tape 10
tape x
plane landing
canberra
tape 1 24:00 -
THESE MEN OUTLAID UP TO g50000 FOR THEIR
BUSINESSES ~COVERING THE COST OF THEIR
FRANCHISE AND A COURIER TRUCK. IT WAS A
CHANCE TO BE THEIR OWN BOSS BACKED UP BY
*"ONE OF THE FASTEST GROWING COURIER
NETWORKS IN AUSTRALIA".
grab BOB
10:45 they had pictures of jats... big
freight lines with fastway written on
them...everything was set out
beautifully (butt noddy) 06;10 their
speel came across real well..i thought
yeh..home and hose here' 06;15
FASTWAYS' GLOSSY BROCHURES PROMISED THEM
A GUARANTEED THOUSAND DOLLARS A WEEK FOR ;
THE FIRST TWENTY WEEKS TO GET THEM UP _.
AND RUNNING... EVEN AFTER THAT... EACH
WAS UNDER THE IMPRESSION THAT KIND OF
'MONEY WOULDN'T BE HARD TO MAKE
got trucks through frame
BUT If WAS... IN FACT... SOME NEEDED TO
DRIVE UP TO 1500 K'S A WEEK TO EARN A
WAGE THAT ONLY JUST TOPPED THE DOLE.
GRAB MARK 06;34 '$180 dollars for 50
hours a week, 06:36 (but noddie) 22729
'and struggling to make house payment —
and feed and send three kiddies to
school' 22:35
GRAB BOB 13716 'I eventually had 65
customers...ian had 80...even with tham
you couldn't make a living' 13;21
AND WHEN THESE MEN SWALLOWED THEIR PRIDE
AND CALLED NATIONAL CAPIAL COURIERS FOR
HELP... IT WAS "HR FASTWAY® HIMSELF WHO
FLEW TO THE RESCUE TO IMPART MORE OF HIS
BUSINESS PHILOSOPHY
VO. BUT INSTEAD OF HELPFUL GUIDANCE
THE COURIERS FELT THAT THEY RECEIVED A
STERN LECTURE.
grab courier: ?
up IV .
03;42 mr mCgowan..do you have anything
tape 9 -:
tape 3 (17;01 -
maybe exhaust
starting up
tape 2/3
Tape 4
gv's kerry and jan
poring over contract
tape 4 11:29 =
tape 4
Tape 9
"gtill sell this busineas as a running
3.
to say?.. I've just got off a flight...
I'm tired...goodnight" 03:48
UP NAT SOT kerry and jan welsh walking
along beach
KERRY AND JAN WELSH WISH IT WAS THAT
EASY TO WAVE GOODBYE TO THEIR PROBLEM.
up sot
THEY BOUGHT NOT ONE BUT TWO
FRANCHISES FROM NATIONAL CAPITAL
COURIERS... AND PAID ALL UP WITH A NEW
TRUCK AND VAN... A HUNDRED AND FIVE
THOUSAND DOLLARS.
THEY WERE TOLD THEY HAD COMPLETE CONTROL
OVER THEIR BUSINESSES...UNTIL THE DAY
KERRY SAYS CANBERRA HEAD OFFICE ASKED
HIM TO WORK FOR A NEW COMPANY... SET UP _
IN ASSOCIATION WITH NATIONAL CAPITAL
. COURIERS.
GRAB KERRY
22:56 we didn't have any problem with
that until i asked the question 23;00
. (butt noddie) 23:02 at the end of the
day..when i've had anough..whether it ba
two or four days down the road...1 can
concern?...and he said NO WAY* 23;10
"REVERSE 07:04 (so you were basically —
going to give up your rights as a
franchisee?)
23;17 'that's what they wanted, yes'
23719
TO THE WELSH'S SOLICITOR... THAT WAS A
CLEAR BREACH OF THEIR CONTRACT... AND
IT'S BEEN A WAR OF WORDS EVER
SINCE.THAT DISPUTE WILL HAVE TO BE
SOLVED BY THE COURTS. BUT ITS GOT TO THE
POINT WHERE NEITHER KERRY NOR NATIONAL
CAPITAL COURIERS WILL DO BUSINESS WITH
EACH OTHER.
GRAB KERRY :
27;39 we were left not knowing where our
money was coming from' 27; 42
GRAB JAN
33;28 it's got us to the point where
we've nearly lost averything...and i
mean EVERYTHING' 33:34
Iv
03:45 Mr McGowan... do you understand
these people want an explanation from
slowmo mcgowan at
airport or zoom in
photo from brochure
letter graphic
tape 4
and shots contract
tape 4
shot mCgowan
tape 2
tape 9
you?...Goodnight' 03;48
MR McGOWAN'S EXPLANATION IS THAT THE
WELSH'S BESF LIES SOLELY WITH NATIONAL
CAPITAL COURIERS... A COMPANY OWNED AND
OPERATED INDEPENDENTLY OF HIM.
"the welsh's never signed a franchise
agreement with fastway couriers...never
receivad an identification card from
fastway couriers and were never part of
the fastway couriers franchise system"
HOWBVER... THE WELSH'S COULD BE FORGIVEN
FOR THINKING THEY HAD AN AUTHORISED
FASTWAY FRANCHISE.
GRAB KERRY
30;29 'the agreement we signed was on 4
fastway letterhead 30;31
AND IF THAT'S THE CASE...THE QUESTION
REMAINS...WHY HASN'T BILL MCGOWAN TAKEN
ACTION OVER THE UNAUTHORISED USE OF THE
FASTWAY NAME.
THE WELSH'S ARE STILL SEEKING $34000 IN
DAMAGES FROM NATIONAL CAPITAL COURIERS.
GRAB BOB ~
05;04 'every week you went in and you
were losing...pretty hard.--.in the
end...that's why in the end...i
eventually walked out with nothing
UP IV
03:49 'they bought franchises with your
nama..they've all failed...don't you
think that's more than a coincidence?
Goodnight'
ENDS