Telecommunications Numbering Plan 2015 (Cth)

Telecommunications Numbering Plan 2015

as amended

made under subsection 455(1) of the Telecommunications Act 1997

Compilation No. 3

Compilation date: 17 April 2023

Includes amendments up to: Telecommunications Numbering Plan Variation 2022 (No.1)

Prepared by the Australian Communications and Media Authority

Contents Chapter 1—Preliminary Part 1—General 1 Name 3 Authority 4 Schedules 5 Dictionary 6 Regard to be had to objects and other matters Part 3—Dictionary 15 Dictionary of defined terms Chapter 2—Numbers for use 16 Numbers for use—public 17 Numbers for use—non‑public Chapter 3—Specification of telephone numbers Part 1—Geographic numbers 18 Definition of geographic number 19 Use of geographic numbers 20 Notice of geographic number that may terminate in different locality 21 Use of local numbers Part 2—Freephone, local rate and premium rate numbers Division 1—Freephone numbers 22 Definition of freephone number 23 Use of freephone numbers Division 2—Local rate numbers 24 Definition of local rate number 25 Use of local rate numbers Division 3—Premium rate numbers 26 Definition of premium rate number 27 Use of premium rate numbers 28 Restriction on providing age‑restricted services on other numbers 29 Restriction on providing registration premium rate service on other numbers Part 3—Emergency service numbers 30 Emergency service numbers Part 4—Special services numbers 31 Definition of special services number 32 Use of special services numbers 33 Use of 1223 for operator services on carriage service with price control arrangements 34 Approval of operation plan 35 Amendment or replacement of operation plan on application by carriage service provider 36 Amendment or replacement of operation plan at ACMA's direction 37 Cessation of service under operation plan Part 5—Access codes 38 Definition of access code 39 Use of access codes 40 Charge for call to international freephone numbers Part 6—Shared numbers 41 Definition of shared number and selectable shared number 42 Use of shared numbers Chapter 4—Private numbering schemes 43 Restrictions on use do not apply to use in private numbering scheme 44 Private numbering scheme with escape code 45 Private numbering scheme without an escape code Chapter 5—International signalling point codes and mobile network codes Part 1—International signalling point codes 46 Definition of international signalling point code 47 Application for allocation of international signalling point code 48 Decision on application Part 2—Mobile network codes 49 Definition of mobile network code 50 Application for allocation of mobile network code 51 Decision on application Part 3—Transfer, surrender and withdrawal of international signalling point codes and mobile network codes 52 Transfer of codes 53 Withdrawal of codes 54 Application to surrender codes 55 Decision on application to surrender codes 56 Notice of decision Chapter 6—Allocation of numbers Part 1—Numbers able to be allocated 57 ACMA to list numbers able to be allocated Part 2—Standard procedure for allocation of numbers 58 Application for allocation of numbers 59 Application for allocation of numbers—additional requirements 60 Decision on application 61 Allocation of numbers 62 Particular matters relating to allocation of freephone, local rate and premium rate numbers Part 3—Application for allocation of numbers in special circumstances 63 Application for allocation of numbers 64 Decision on application 65 Matters to take into account 66 ACMA may ask for further information 67 Notice that application has not been approved 68 Allocation of numbers 69 Particular matters relating to allocation of freephone, local rate and premium rate numbers Part 4—Variation of standard zone units to which geographic numbers are allocated 70 Application by carriage service provider for variation of allocation 71 Decision on application 72 Request for further information Chapter 7—Special rules about smartnumbers Part 1—Special procedure for initial allocation of smartnumbers 73 Application for initial allocation of smartnumbers 74 Decision on application 75 Initial allocation of smartnumbers Part 2—Enhanced rights of use 76 Enhanced rights of use 77 Reallocation and issue 78 Register of smartnumbers 79 Trading the enhanced rights of use and licensing a smartnumber 80 Application to surrender smartnumber 81 Decision on application to surrender smartnumber 82 Notice of decision 83 Waiver of enhanced rights of use 84 Cancellation of enhanced rights of use—false statement 85 Cancellation of enhanced rights of use—no allocation for 3 years Chapter 8—Transfer, surrender and withdrawal of numbers Part 1—Transfer of numbers 86 Transfer process 87 Transfer not to affect customer's right to use number Part 2—Surrender of numbers 88 Application to surrender numbers 89 Decision on application to surrender numbers 90 Notice of decision Part 3—Withdrawal of numbers 91 Inconsistency with numbering plan 92 Inconsistency with conditions 93 Non‑payment of annual numbering charge 94 Withdrawal of numbers not in use 95 Cessation of business 96 End of allocation period Chapter 9—Obligations of carriage service providers Part 1—Recall and issue of replacement numbers 97 Recall of issued number and issue of replacement number 98 Application to recall issued number and issue replacement number 99 Recall of issued number without issue of replacement number 100 Restriction on reissuing recalled number Part 2—General obligations of carriage service providers 101 Use of numbers not to be subject to certain conditions 102 Carriage service provider must not issue a number that it has not been allocated 103 Notice of carriage service provider's obligations Part 3—Exemptions 104 Application for exemption from obligation in this Chapter 105 Replacement of provisions by industry code Chapter 10—Number portability Part 1—Implementation dates 106 Determining implementation dates 107 Public notice period for implementation date 108 Application of Chapter to carriage service providers and carriers Part 2—Providing portability 109 Technical capability and technology 110 Meaning of equivalent service 111 Obligation to provide number portability to customers 112 Obligation to ensure that equivalent service is provided 113 Routing arrangements 114 Cancellation of service to ported number Part 3—Exemptions from obligations 115 Application for exemption from obligations in this Chapter 116 Compliance not required while application is considered 117 Consultation with ACCC 118 Deciding application for exemption 119 Request for further information 120 Notice of decision about exemption Chapter 11—General matters relating to administration, review and reporting Part 1—Registration of carriage service providers 121 Application for registration 122 Registration of carriage service provider 123 Registered carriage service provider must update information 124 Transitional—registration under previous numbering plan Part 2—Monitoring and reporting 125 Report on numbers transferred for purposes of numbering charge 126 ACMA usage of reports Part 3—Review of decisions 127 Reviewable decisions 128 Statement to accompany notice of reviewable decision 129 Reconsideration by ACMA 130 Statements to accompany notice of decision on reconsideration 131 Review by Administrative Appeals Tribunal Part 4—General matters 132 Use of computer program to make decisions Chapter 12—Transitional provisions 133 Previous allocations not affected by repeal 134 Mobile network codes assigned before commencement 135 Applications not dealt with under 1997 numbering plan 136 References to declarations in 1997 numbering plan Schedule 1—Geographic numbers 1 Central East Region 2 South East Region 3 North East Region 4 Central and West Region Schedule 2—Freephone numbers 1 Freephone numbers Schedule 3—Local rate numbers 1 Local rate numbers Schedule 4—Premium rate numbers 1 Premium rate numbers Schedule 5—Special services numbers 1 Special services numbers that are not shared 2 Special services numbers that are shared Schedule 6—Access codes 1 Access codes that are not shared 2 Access codes that are shared Schedule 7—Size of standard unit 1 Size of standard unit for different types of number