Online Safety (Designated Internet Services—Class 1A and Class 1B Material) Industry Standard 2024 (Cth)

Online Safety (Designated Internet Services—Class 1A and Class 1B Material) Industry Standard 2024

I, Julie Inman Grant, eSafety Commissioner, determine the following industry standard.

Dated 19 June 2024

Julie Inman Grant eSafety Commissioner

Contents Part 1—Preliminary 1 Name 2 Commencement 3 Authority 4 Object of this industry standard 5 Application of this industry standard Part 2—Interpretation 6 General definitions Part 3—Risk assessments and risk profiles 7 Requirement to carry out risk assessments and determine risk profiles of designated internet services 8 Methodology, risk factors and indicators to be used for risk assessments and risk profile determinations 9 Documenting risk assessments and risk profiles Part 4—Online safety compliance measures Division 1—Preliminary 10 This Part not exhaustive 11 Determining what is appropriate 12 Index of requirements for designated internet services Division 2—Compliance measures 13 Terms of use 14 Systems and processes for responding to class 1A material 15 Responding to child sexual exploitation material and pro-terror material 16 Systems and processes for responding to breaches of terms of use—class 1B material 17 Responding to breaches of terms of use in respect of extreme crime and violence material and class 1B material 18 Notification of child sexual exploitation material and pro-terror material 19 Resourcing trust and safety functions 20 Detecting and removing known child sexual abuse material 21 Detecting and removing known pro-terror material 22 Disrupting and deterring child sexual exploitation material and pro-terror material 23 Development programs 24 Safety features and settings 25 Responding to and referring unresolved complaints to the Commissioner 26 Giving information about the Commissioner to end-users in Australia Division 3—Reports and complaints from end-users 27 Mechanisms for end-users and account holders to report, and make complaints, to providers 28 Dealing with reports and complaints from end-users–general rules 29 Review of reports and complaints—additional rules for Tier 1 designated internet services 30 Unresolved complaints about non-compliance to be referred to the Commissioner Division 4—Reporting requirements 31 Commissioner may require documents about risk assessments and other information 32 Reports relating to technical feasibility and practicability of compliance with provisions of Division 2 33 Notifying changes to features and functions of designated internet services – generating high impact material 34 Notifying changes to features and functions of designated internet services—general 35 Reports on outcomes of development programs 36 Commissioner may require compliance reports 37 Extension of reporting deadlines Part 5—Miscellaneous 38 Record-keeping