Federal Register of Legislation
Telecommunications (Domestic, Family and Sexual Violence Consumer Protections Industry Standard) Direction 2024
I, Michelle Rowland, Minister for Communications, make the following direction.
Dated 3 December 2024
Michelle Rowland Minister for Communications
Contents 1 Name 2 Commencement 3 Authority 4 Definitions 5 Direction to the ACMA 6 Application of the standard 7 Objectives of the standard
1 Name This instrument is the Telecommunications (Domestic, Family and Sexual Violence Consumer Protections Industry Standard) Direction 2024.
2 Commencement This instrument commences the day after this instrument is registered.
3 Authority This instrument is made under subsection 125AA(4) of the Telecommunications Act 1997.
4 Definitions Note: A number of expressions used in this instrument are defined in section 7 of the Act, including the following: (a) ACMA; (b) carriage service; (c) carriage service provider; (d) carrier; (e) Telecommunications Industry Ombudsman. In this instrument: Act means the Telecommunications Act 1997.
5 Direction to the ACMA 1. I direct the ACMA to determine a standard under subsection 125AA(1) of the Act that gives effect to the objectives set out in section 7 of this instrument. 2. The standard is to: 1. be determined no later than six months after the commencement of this instrument; and 2. commence in full at the earliest practicable opportunity. 1. I direct that the ACMA may vary the standard as it considers necessary from time to time, provided that the standard as varied complies with this instrument.
6 Application of the standard 1. The standard is to apply, as relevant, to: 1. carriage service providers in their dealings with relevant consumers; and 2. carriers in their supply of carriage services to carriage service providers. 1. The standard may: 1. deal with matters differently for different classes of carriers or carriage service providers; or 2. exempt certain classes of carriers or carriage service providers from particular provisions of the standard; or 3. deal with matters differently for different classes of consumers.
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