Scenic Tours Pty Ltd v Moore [2023] NSWCA 74

Court of Appeal Supreme Court New South Wales Medium Neutral Citation: Scenic Tours Pty Ltd v Moore [2023] NSWCA 74 Hearing dates: 26–27 October 2022 Date of orders: 20 April 2023 Decision date: 20 April 2023 Before: Ward P at [1] Kirk JA at [2] Griffiths AJA at [48] Decision: (1) To the extent necessary the applicant/appellant has leave to appeal. (2) The parties may file and serve submissions of no more than 5 pages relating to what final orders the Court should make, together with any relevant supporting materials, within 14 days of these orders. (3) The parties may file and serve submissions in reply of no more than 3 pages within 21 days of these orders. (4) Final orders will be made on the papers and without a further oral hearing. Catchwords: CONSUMER LAW – Enforcement and remedies – Remedies relating to statutory guarantees – Representative proceedings against supplier of services – Breach of statutory guarantees under ss 61(1) and 61(2) of the Australian Consumer Law – Availability of defence s 61(3) of the ACL – Assessment of compensation for reduction in value of services under s 267(3) of the ACL and damages for distress and disappointment under s 267(4) of the ACL – Whether damages recoverable for cost of airfares under s 267(4) of the ACL Legislation Cited: Competition and Consumer Act 2010 (Cth) Schedule 2 – Australian Consumer Law ss 61, 64, 64A, 265, 267, 268, 269, 272 Civil Liability Act 2002 (NSW) Civil Procedure Act 2005 (NSW) Supreme Court Act 1970 (NSW) Cases Cited: 123 259 932 Pty Ltd v Cessnock City Council [2023] NSWCA 21 Alameddine v Glenworth Valley Horse Riding Pty Ltd (2015) 324 ALR 355; [2015] NSWCA 219 Baltic Shipping Company v Dillon (1993) 176 CLR 344; [1993] HCA 4 Baxter v Obacelo Pty Ltd (2001) 205 CLR 635; [2001] HCA 66 Capic v Ford Motor Co of Australia Pty Ltd [2021] FCA 715; (2021) 154 ACSR 235 Commonwealth v Amann Aviation Pty Ltd (1991) 174 CLR 64; [1991] HCA 54 Graham Barclay Oysters Pty Ltd v Ryan (2000) 102 FCR 307; [2000] FCA 1099 Graham Barclay Oysters Pty Ltd v Ryan (2002) 211 CLR 540; [2002] HCA 54 Haines v Bendall (1991) 172 CLR 60 House v The King (1936) 55 CLR 499; [1936] HCA 40 McRae v Commonwealth Disposals Commission (1951) 84 CLR 377; [1951] HCA 79 Meetfresh Franchising Pty Ltd v Ivanman Pty Ltd [2020] NSWCA 234 Milner v Carnival plc (t/as Cunard) [2010] 3 All ER 701; [2010] EWCA Civ 389 Moore v Scenic Tours Pty Ltd (No.2) [2017] NSWSC 733 Moore v Scenic Tours Pty Limited (No 3) [2017] NSWSC 1555 Moore v Scenic Tours Pty Ltd (No.4) [2022] NSWSC 270; (2022) 160 ACSR 232 Moore v Scenic Tours Pty Ltd (2020) 268 CLR 326; [2020] HCA 17 Moran v McMahon (1985) 3 NSWLR 700 Murphy v Overton Investments Pty Ltd (2004) 216 CLR 388; [2004] HCA 3 Plymouth Brethren (Exclusive Brethren) Christian Church v The Age Company Ltd (2018) 97 NSWLR 739; [2018] NSWCA 95 Queensland Bulk Water Supply Authority t/as Seqwater v Rodriguez & Sons Pty Ltd [2021] NSWCA 206; (2021) 393 ALR 162 Robinson v Harman: see (1848) 1 Exch 850; 154 ER 363 Ruaro v Ferrari [2007] FCA 2022 Valve Corp v Australian Competition and Consumer Commission (2017) 258 FCR 190; [2017] FCAFC 224 Vautin v By Winddown, Inc (formerly Bertram Yachts) (No 4) [2018] FCA 426; (2018) 362 ALR 702 Texts Cited: N C Seddon and R A Bigwood, Cheshire & Fifoot: Law of Contract (11th Australian edition, LexisNexis, 2017) Category: Principal judgment Parties: Scenic Tours Pty Ltd (Appellant) David Moore (Respondent) Representation: Counsel: D Weinberger and A Jordan (Appellant) J Hogan-Doran SC, N Li and M Thompson (Respondent)