Health Quality and Complaints Commission Bill 2006 (Qld)

++ AUDAX : AT: FIDELIS +

Queensland

Health Quality and Complaints Commission Bill 2006

Queensland

Health Quality and Complaints Commission Bill 2006

Contents Chapter 1 Preliminary 1 Shorttitle 2.0... eee 2 Commencement. ... 0.0... 500 cece eee eee 3 Main objects... 2.6.6... ete 4 Act binds all persons ............. 0.000.000 0000002 eee 5 Contravention of this Act does not create civil cause of action . . 6 Act does not affect other rights or remedies................. 7 Dictionary... 2.0.0.2 eee 8 Meaning of health service ...............00....000 2220 9 Meaning of provider.............00 0... c cece eee eee 10 Meaning of user... . 2.2... 06. Chapter 2 Establishment, independence, functions and powers of commission 11 Establishment of commission. ...............00 00.00 eee ee 12 Commission's independence .................0 eee eee eee 13 Commission's functions—health service complaints .......... 14 Commission's functions—quality of health services........... 15 Commission's functions—information ..............0....0. 16 Commission's other functions. ................. 0002. e eee 17 Cooperation with other entities........................00. 18 Commission's powers. ........00 0.000 eee eee eee 19 Commission's procedures informal ...................005- Chapter 3 Quality of health services 20 Duty of provider .......... 2.0... eee 21 Commission may ask provider for information...............

22 Commission may make standards ...............0....000 1415151516 1617181920Health Quality and Complaints Commission Bill 2006

23 Consideration of provider's compliance with s 20(1) .......... 24 Action by commission for contravention of s 20(1)............ 25 Show cause notice... 6.6... eee 26 Representations about show cause notice.................. 27 Ending show cause process without further action ........... 28 Finalising report under s 24(1)(b).............00....000008 29 Finalising report under s 24(1)(b) without giving show cause MOCICE ete 30 When Minister must table report ...............0-.00-0000- Chapter 4 Development of Code of Health Rights and Responsibilities 31 Code of Health Rights and Responsibilities................. 32 Consultation on code ..... 2.6... eee eee eee 33 Content of code .... 0... 6. eee eee 34 Principles relating to content of code. ................00005 Chapter 5 Health complaints Part 1 Interpretation 35 Types of health complaints.............0......0 00... eee 36 Meaning of health quality complaint....................... 37 Meaning of health service complaint ...................... Part 2 Making health complaints Division 1 Who may make health quality complaints 38 Who may complain... 1.2.0... 6... e cece eee eee 39 Health quality complaint about matter happening before commencement ......... 0... Division 2 Who may make health service complaints 40 Who may complain... 1.2.0... 6... e cece eee eee 41 Representative health service complaint................... 42 Health service complaint about matter happening before commencement ........ 0.0... 43 Substitution of complainant ...............0....000 0 eee 44 Health service complaints about persons who are no longer registered providers iw eee eee eee Division 3 Process for making health complaints 45 How to make a health complaint .................-..-0055 46 Oral complaints to be confirmed in writing.................. 47 Complainant to reveal identity ..................0....000. 48 Further information from complainant .................00-5