Energy Ombudsman Bill 2006 (Qld)

++ AUDAX : AT: FIDELIS ++

Queensland

Energy Ombudsman Bill 2006

Queensland

Energy Ombudsman Bill 2006

Contents

Part 1 Division 1Division 2

OoAN DA fF

Part 21113 1517 Part 31921

Preliminary Introduction

Short title 2... eee Commencement............... 00 cece eee eens Main purpose of Act.............-. 0.0 e eee ee eee

Interpretation

Dictionary... 20.0.0... 0.00. eee eee What is an energy Act ...................0.0000. Who is a small customer .................0.0200. What is an energy entity....................0.00. What is an energy entity function.................. References to functions ................0--00000-

The energy ombudsman

Establishment..............0.0 00.00.0000. 0000. Functions ....... 0.0.0.0. 2c cece eee eee General restrictions on functions ..................

Exclusion of disputes relating to community ambulance cover levy eee eee eee eee

Obligations in performing functions ................ General powers ..........00.. 000 eee eee

Energy ombudsman not subject to direction

Consultation with advisory council.................

Dispute referrals

Disputes that may be referred to energy ombudsman

Restrictions on disputes that can be referred

Discretion to accept particular referrals made out-of-time Ways of making dispute referral...................

Page

onwWNNN fo.)

@ 11121315 2325 Part 42729 Part 5 Division 1 Division 24 Division 343 45 Division 4Energy Ombudsman Bill 2006

Refusal to investigate dispute referral ..................04. Notice of referral not properly made or of refusal to investigate. . Preliminary inquiry ............... 00.00.0000. 0c eee ee eee Withdrawal of dispute referral..................0.00-0000- Investigations

Notice of investigation ........... 00.0. cece eee eee When investigation starts..............0.....0.0....0000. Investigation procedure ............... 0.000.002. ce ee eee