Energy Coordination (Ombudsman Scheme) Regulations 2004 (WA)

Western Australia Energy Coordination Act 1994 Energy Coordination (Ombudsman Scheme) Regulations 2004 Western Australia Energy Coordination (Ombudsman Scheme) Regulations 2004 Contents 1. Citation 1 2. Definitions 1 3. Scheme to have a governing body 1 4. Additional jurisdiction of GIO 2 5. Functions of GIO 3 6. Powers of GIO 3 6A. Reasons for decisions 4 7. Enforcement against gas marketing agents 4 8. Review of schemes 4 9. Revocation of a scheme's approval 4 Notes Compilation table 7 Defined terms Energy Coordination Act 1994 Energy Coordination (Ombudsman Scheme) Regulations 2004

1. Citation These regulations may be cited as the Energy Coordination (Ombudsman Scheme) Regulations 2004.

2. Definitions In these regulations — complainant includes a person who is in dispute with a member of an approved scheme or a gas marketing agent; complaint includes a dispute with a member of an approved scheme or a gas marketing agent; GIO has the meaning given to the term "gas industry ombudsman" in section 11ZPZ of the Act; the Act means the Energy Coordination Act 1994.

3. Scheme to have a governing body In order to receive approval under section 11ZPZ of the Act a scheme must provide for there to be a governing body of the scheme that has overall responsibility for overseeing and administering the scheme's operations, and in particular for — (a) maintaining the independence of the GIO; (b) providing advice to the GIO on policy matters; (c) appointing, and terminating the appointment of, the GIO, and appointing an acting GIO as and for so long as may be required; (d) determining policies relating to the administration of the scheme; (e) approving GIO budgets, in consultation with the GIO, and ensuring that the scheme has sufficient funding for its operations; (f) considering the appropriateness, scope, and effectiveness of the scheme, and in particular, reviewing the scheme in accordance with regulation 8; and (g) providing advice to the GIO on the promotion of the scheme and the preparation of an annual report, and must provide — (h) for there to be equal representation on the governing body of — (i) members of the scheme; and (ii) customers of gas services and the public; and (i) for the governing body to have an independent chairperson. [Regulation 3 amended: Gazette 13 May 2005 p. 2076.]