Electricity Industry (Customer Contracts) Regulations 2005 (WA)

Western Australia Electricity Industry Act 2004 Electricity Industry (Customer Contracts) Regulations 2005 Western Australia Electricity Industry (Customer Contracts) Regulations 2005 Contents Part 1 — Preliminary 1. Citation 1 2. Commencement 1 3. Terms used in these regulations 1 4. Parts 2 and 4 not to apply to certain contracts 2 Part 2 — General requirements for customer contracts 5. Format and expression 3 6. Duration of contract 3 7. Details of retailer 3 8. Description of goods and services 3 9. Customer's obligation to pay for electricity 3 10. Interference with network equipment 4 11. Disconnection and reconnection 4 12. Benefit changes 4 13. Prices 5 14. Billing 5 15. Termination 5 16. Amendment of contract 7 17. Assignment 7 18. Complaints 7 19. Confidentiality 8 20. Miscellaneous provisions 8 21. No contracting out of code of conduct 8 Part 3 — Requirements for standard form contracts Division 1 — Requirements for all standard form contracts 22. Acceptable identification 9 23. Termination of contract by customer 10 24. Equipment ownership and responsibility 10 25. Meter testing 10 26. Access to supply premises 10 27. Customer entering supply premises — existing connection 11 28. Customer leaving supply premises 11 29. Matters beyond the control of customer or retailer 11 31. Payment difficulties and debt recovery 12 Division 2 — Security deposit requirements for certain standard form contracts 31A. Term used: customer 12 31B. Security deposits not payable by residential customers 12 31C. Security deposits may be required from certain customers 12 31D. Amount of security deposit 14 31E. Treatment of security deposit 14 31F. Use of security deposit 15 31G. Obligation to repay security deposit 16 31H. Failure to pay security deposit 16 31I. Permission for retailer to carry out credit checks 17 Part 4 — Requirements for non‑standard contracts Division 1 — Requirements for all non‑standard contracts 32A. Term used: fixed term contract 18 32. Cooling‑off period for non‑standard contracts 18 33. Termination of contract by customer 19 34. Amendment of contract 19 34A. Information relating to expiry of fixed term contract 19 Division 2 — Security deposit requirements for certain non‑standard contracts 34B. Security deposits not payable by residential customers 20 34C. Security deposits may be required from certain customers 21 Part 5 — Deemed contracts with default supplier 35. Meaning of terms used in this Part 22 36. Determination of default supplier 22 37. Supply under deemed contract with default supplier 22 38. Default supplier to notify customer 23 Part 6 — Miscellaneous 39. Exception for section 54(1) 24 40. Requirement to offer to supply electricity under standard form contract 24 Notes Compilation table 26 Defined terms Western Australia Electricity Industry Act 2004 Electricity Industry (Customer Contracts) Regulations 2005