Towing Services Regulations 2025 (WA)

Western Australia Towing Services Act 2024 Towing Services Regulations 2025 Western Australia Towing Services Regulations 2025 Contents Part 1 — Preliminary 1. Citation 1 2. Commencement 1 3. Terms used 1 Part 2 — Towing businesses Division 1 — Obligations in relation to towing 4. Vehicle used for towing must be licensed tow truck 1 5. Towing service provider must ensure towed vehicle is protected from damage 1 6. Towing service provider must ensure personal property is secured 1 7. Towing service provider must ensure tow truck is fitted with dashboard camera unit 1 8. Towing service provider must ensure photographs taken and dashboard camera recordings made 1 9. Display of restricted name or logo 1 Division 2 — Storage of vehicles 10. Steps to release vehicle from storage (s. 15) 1 11. Moving stored vehicle 1 12. Access to stored vehicle and retrieval of personal property 1 Division 3 — Records, reporting and complaints 13. Records to be kept in relation to regulated towing business 1 14. Reporting of notifiable occurrences 1 15. Complaints resolution procedure 1 16. Records of complaints 1 17. CEO may require records to be produced or provided 1 Part 3 — Towing workers Division 1 — Obligations in relation to towing 18. Towing by most direct route 1 19. Towing worker must ensure vehicle is protected from damage 1 20. Towing worker must ensure personal property is secured 1 21. Requirement to carry Australian driver licence or foreign driving authorisation 1 22. Removal of debris and oil and reporting of hazards 1 23. Remaining at crash site 1 24. Obstructing authorised officers, emergency workers and persons providing first aid or medical care 1 25. Obstructing loading of vehicle onto other tow truck 1 26. Insulting, offensive or threatening language or behaviour 1 Division 2 — Records and reporting 27. Towing worker must take photographs of vehicle 1 28. Towing worker must make dashboard camera recordings 1 29. Reporting of notifiable occurrences 1 Part 4 — Authorisation to tow vehicle Division 1 — Authority to tow 30. Information to be included in authority to tow (s. 40) 1 31. Towing service provider must provide authority to tow forms 1 32. Towing worker must make and distribute copies of authority to tow 1 33. Towing worker must notify person if vehicle cannot be towed to authorised place 1 Division 2 — Authorisation by Commissioner of Main Roads 34. Authorisation statement must be completed if authorisation given by Commissioner of Main Roads 1 35. Towing worker must make and distribute copies of authorisation statement 1 Division 3 — Obtaining authority to tow 36. Application of Division 1 37. Authority to tow must be obtained only by tow truck driver present with suitable tow truck 1 38. False, misleading or altered authorities to tow 1 39. Obtaining authority to tow using force, threats, intimidation, offensive behaviour or persistent soliciting 1 40. Obtaining authority to tow from person to whom first aid or medical care is being provided 1 41. Obtaining authority to tow by fraudulent behaviour 1 42. Obtaining authority to tow by holding out association with public entity, insurance company or roadside assistance provider 1 43. Soliciting for vehicle repair or hire services 1 44. Display of restricted name or logo 1 45. Individual prohibited from obtaining authority to tow must not hinder or obstruct others 1 Part 5 — Charges for towing and storage Division 1 — Preliminary 46. Terms used 1 47. Factors to be considered in determining whether towing charge or storage charge is unreasonable 1 Division 2 — Towing charges Subdivision 1 — Vehicle towed from within Perth and Peel 48. Application of Subdivision 1 49. Towing charge for light vehicle or motor cycle must not exceed maximum amount 1 50. Towing charge for heavy vehicle must not be unreasonable 1 Subdivision 2 — Vehicle towed from outside Perth and Peel 51. Application of Subdivision 1 52. Towing charge must not be unreasonable 1 Division 3 — Storage charges Subdivision 1 —Storage of vehicle towed within, out of or into Perth and Peel 53. Application of Subdivision 1 54. Storage charge for light vehicle or motor cycle must not exceed maximum amount 1 55. Storage charge for heavy vehicle must not be unreasonable 1 Subdivision 2 — Storage of vehicle towed outside Perth and Peel 56. Application of Subdivision 1 57. Storage charge must not be unreasonable 1 Division 4 — Liability for and payment of charges 58. Liability for towing charges and storage charges 1 59. Payment of towing charges and storage charges 1 Part 6 — Safety standards 60. Personal protective equipment 1 61. Driving, stopping or parking tow truck in prohibited manner 1 Part 7 — Information 62. Law enforcement officials (s. 70) 1 63. Relevant authorities (s. 70) 1 64. Information that CEO must disclose to Commissioner of Police (s. 77(1)) 1 65. Information that CEO may disclose to relevant authority (s. 79) 1 Part 8 — Infringement notices and enforcement 66. Prescribed offences and modified penalties 1 67. Approved officers and authorised officers 1 68. Entry warrants (s. 96(2)) 1 69. Forms 1 Part 9 — Miscellaneous 70. Application of obligations if towing worker is also towing service provider 1 71. Giving of documents generally 1 72. Time when documents taken to be given 1 Part 10 — Transitional provisions 73. Term used: commencement day 1 74. Towing charges and storage charges in accordance with agreement entered into before commencement day 1 75. Photographs and signatures must not be disclosed before coming into operation of s. 78(3) of Act 1 Schedule 1 — Prescribed offences and modified penalties Schedule 2 — Forms Notes Compilation table 1 Defined terms Towing Services Act 2024 Towing Services Regulations 2025