ASIC Corporations (Internal Dispute Resolution Data Reporting) Instrument 2022/205 (Cth)

ASIC Corporations (Internal Dispute Resolution Data Reporting) Instrument 2022/205

About this compilation

Compilation No. 1

This is a compilation of ASIC Corporations (Internal Dispute Resolution Data Reporting) Instrument 2022/205 as in force on 2 May 2023. It includes any commenced amendment affecting the legislative instrument to that date.

This compilation was prepared by the Australian Securities and Investments Commission.

The notes at the end of this compilation (the endnotes) include information about amending instruments and the amendment history of each amended provision.

Contents

Part 1—Preliminary 1 Name of legislative instrument 3 Authority 4 Definitions Part 2—Internal dispute resolution information to be provided to ASIC 5 Internal dispute resolution information to be provided to ASIC 6 Application 7 Personal information Part 3—Repeal 8 Repeal Schedule 1—Second tranche firms Endnotes Endnote 1—Instrument history Endnote 2—Amendment history

Part 1—Preliminary

1 Name of legislative instrument This instrument is the ASIC Corporations (Internal Dispute Resolution Data Reporting) Instrument 2022/205.

3 Authority

This instrument is made under subsection 912A(2A) of the Corporations Act 2001.

4 Definitions

In this instrument:

approved deposit fund has the same meaning as in the SIS Act.

Australian credit licence has the same meaning as in the Credit Act. closed in relation to a complaint received by a financial services licensee means that: (a) the licensee has: (i) provided an IDR response; or (ii) resolved the complaint to the complainant's satisfaction; or (iii) given the complainant an explanation or apology when the licensee can take no further action to reasonably address the complaint; and (b) the licensee has not reopened the complaint since dealing with the complaint under paragraph (a). Note: See paragraphs 53, 54 and 71 of Regulatory Guide 271.